LaunchBoost Terms of Service & End User Licence Agreement

Last updated: 3 February 2026

These Terms of Service (“Terms”) govern your access to and use of the LaunchBoost platform, services, software, APIs, runtimes and related products (collectively, the “Service”).

By creating an account, purchasing a licence, downloading software, or otherwise accessing or using the Service, you agree to be legally bound by these Terms.

If you do not agree, you must not use the Service.

1. Company Information

The Service is operated by:

ByteBox Media Ltd
A company incorporated in England and Wales
Company website: https://bytebox.media
Service website: https://launchboost.io
Support email: [email protected]

References to “we”, “us” or “our” mean ByteBox Media Ltd.

2. Eligibility

You must be 18 years of age or older to use the Service.

By using the Service, you confirm that:

• You are at least 18 years old
• You have the legal capacity to enter into a binding agreement
• You are not prohibited from using the Service under any applicable law

3. Nature of the Service

LaunchBoost is a cloud-based software-as-a-service (SaaS) platform providing patching, updating and distribution tooling for software and games.

The Service includes:

• Web-based dashboards and APIs
• Cloud-hosted configuration data
• Downloadable desktop software (“LaunchBoost Studio”)
• Runtime components used within your applications

The Service does not host your files. You are solely responsible for hosting all executables, patches, updates and assets on infrastructure of your choosing.

4. Accounts & Security

You are responsible for:

• All activity under your account
• Maintaining the confidentiality of your credentials and API keys
• Ensuring API keys are obfuscated and not exposed in plain text within public code or applications

Credential sharing is permitted but strongly discouraged due to security risks. Abuse resulting from shared credentials remains your responsibility.

We may suspend or terminate accounts where:

• API keys are exposed or abused
• Usage creates security risks
• The Service is used in a manner inconsistent with these Terms

5. Licences & Plans

LaunchBoost offers:

• Pro and Developer licences
• Monthly, Yearly, and Lifetime payment options

Licence features, limits and pricing are defined at the time of purchase and may change for future purchases.

6. Lifetime Licence Definition

A “Lifetime” licence grants access to the Service for the lifetime of the Service, subject to:

• Continued operation of the Service
• Technical feasibility
• Commercial viability
• Compliance with these Terms

A Lifetime licence does not guarantee:

• Perpetual availability
• Availability beyond the lifespan of the Service
• Continued inclusion of all features

7. Payments, Billing & Refunds

All payments are final.

Due to the digital and on-demand nature of the Service:

• No refunds are offered
• No partial refunds for unused time
• No refunds for subscription downgrades or cancellations
• No refunds for Lifetime licences

By purchasing, you expressly waive any statutory cooling-off rights where permitted by law.

Chargebacks or payment disputes raised without prior contact may be treated as a breach of these Terms.

8. Service Availability

The Service is provided on an “as is” and “as available” basis.

We do not guarantee:

• Uptime
• Availability
• Error-free operation

We will use commercially reasonable efforts to maintain availability and restore service following outages, including operating redundancy where feasible.

9. Data & Hosting Responsibilities

We store configuration data only.

You are solely responsible for:

• Hosting all executables, patches, and assets
• Ensuring your hosting infrastructure is secure and lawful
• The availability and performance of your servers or third-party hosting providers

We are not responsible for:

• File loss or corruption on your servers
• Third-party hosting failures
• Bandwidth usage or costs
• Content legality or licensing

The LaunchBoost runtime may transmit a randomly generated unique identifier (UUID) to a developer’s account for the purposes of diagnostics, operational analytics, and support. This identifier does not directly identify an individual. ByteBox Media Ltd processes such data solely for the purpose of providing the Service (“Patch Logs”) and does not use it to identify or profile end users.

Developers are solely responsible for informing their end users of any identifiers, diagnostics, or analytics used within their applications and for ensuring compliance with all applicable data protection and privacy laws.

ByteBox Media Ltd has no direct relationship with end users of applications distributed using the LaunchBoost runtime. Developers act as the data controller in respect of their applications and any data processed in connection with their distribution and use of the patching system.

ByteBox Media Ltd does not determine the purposes or means of processing of such data beyond what is necessary to operate the Service.

10. Third-Party Servers & Downloads

The LaunchBoost runtime may download files from URLs you configure, including:

• Web hosting
• VPS or dedicated servers
• Object storage (e.g. S3-compatible services)

We do not control, operate or endorse those servers and accept no liability for:

• Availability
• Content
• Performance
• Security

11. Acceptable Use

You must not:

• Use the Service for unlawful purposes
• Distribute malware or harmful code
• Circumvent usage limits or safeguards
• Interfere with the integrity of the Service

We reserve the right to suspend or terminate access for violations.

12. Reverse Engineering, Tampering & Competition

You must not:

• Reverse engineer, decompile or disassemble any part of the Service
• Tamper with runtimes, APIs, or executables
• Bypass licensing or security mechanisms
• Use the Service to build or assist competing products

The Service includes technical measures designed to detect:

• Runtime modification
• Tampering
• Abuse patterns
• Unauthorised manipulation

Detection of such activity may result in immediate termination without refund.

13. Intellectual Property

All intellectual property rights in the Service remain the exclusive property of ByteBox Media Ltd.

No rights are granted except as expressly stated in these Terms.

14. End User Licence Agreement (EULA)

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to:

• Install and use LaunchBoost Studio
• Integrate LaunchBoost runtimes into your applications

You must not:

• Redistribute LaunchBoost Studio
• Sell or sublicense the software
• Remove proprietary notices
• Modify or create derivative works

15. Termination

We may suspend or terminate access:

• For breach of these Terms
• For security reasons
• To comply with legal obligations
• If the Service is discontinued

Termination does not entitle you to a refund.

16. Limitation of Liability

To the maximum extent permitted by law:

• We exclude all implied warranties
• We are not liable for indirect, incidental or consequential losses
• We are not liable for loss of profits, data, revenue or business

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

17. Indemnity

You agree to indemnify and hold us harmless from any claims, losses or damages arising from:

• Your use of the Service
• Your hosted content
• Your breach of these Terms

18. Changes to the Service

We may:

• Modify features
• Change pricing for future purchases
• Discontinue parts of the Service

Where reasonably possible, we will provide notice.

19. Governing Law

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

20. Contact

For support or legal enquiries:
📧 [email protected]