Last updated: 3 February 2026
This Privacy Policy explains how ByteBox Media Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use the LaunchBoost service.
We are committed to protecting your privacy and handling your data in a transparent and lawful manner.
1. Company & Data Controller
Company: ByteBox Media Ltd
Jurisdiction: England & Wales
Service: LaunchBoost
Website:https://launchboost.io
Company website:https://bytebox.media
Data Controller:
Danny Jay
📧 [email protected]
2. Scope of This Policy
This policy applies to:
- The LaunchBoost website
- The LaunchBoost web dashboard
- LaunchBoost Studio desktop software
- APIs, runtimes, and related services
It applies to users worldwide.
3. Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to provide the Service
- Legitimate interests – service security, abuse prevention, analytics
- Legal obligation – accounting, tax, and regulatory compliance
- Consent – where explicitly required
4. Data We Collect
4.1 Account & Contact Data
- Name or username
- Email address
- Account identifiers
- Support communications
4.2 Billing & Transaction Data
- Payment status
- Subscription type
- Transaction references
Note: We do not store full payment card details. Payments are handled by third-party processors.
4.3 Service Configuration Data
- Patch configuration settings
- API keys (stored securely)
- Usage metadata
This data is required for the Service to function.
4.4 Technical Data
- IP address
- Device and browser information
- Logs related to security and performance
5. Data We Do NOT Collect
We do not:
- Host user executables or assets
- Access user-hosted files
- Monitor file contents
- Collect sensitive personal data
- Sell or rent personal data
6. How We Use Your Data
We use data to:
- Provide and operate the Service
- Authenticate users and API requests
- Process payments and subscriptions
- Respond to support requests
- Prevent abuse, fraud, and security incidents
- Improve platform stability and performance
- Comply with legal obligations
7. User-Hosted Content
LaunchBoost does not host:
- Executables
- Patch files
- Assets
- User-distributed content
You are solely responsible for the data and content you host externally.
8. Third-Party Services
We use trusted third-party services for:
- Payment processing
- Infrastructure and hosting
- Email delivery
- Analytics (where applicable)
These providers process data only as necessary to deliver their services and are contractually bound to appropriate data protection standards.
9. International Data Transfers
Users may access the Service globally.
Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:
- Adequacy decisions
- Standard contractual clauses
- Equivalent protections
10. Data Retention
We retain personal data only for as long as necessary:
- While your account remains active
- To meet legal or accounting obligations
- To resolve disputes or enforce agreements
You may request account deletion subject to legal retention requirements.
11. Data Security
We implement reasonable technical and organisational measures to protect personal data, including:
- Secure storage
- Access controls
- Encryption where appropriate
- Monitoring for unauthorised access
No system is completely secure, but we take protection seriously.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
Requests can be made via:
📧 [email protected]
13. Cookies & Tracking
LaunchBoost may use cookies or similar technologies for:
- Session management
- Authentication
- Basic analytics
We do not use invasive tracking or behavioural advertising.
14. Children’s Data
The Service is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Continued use of the Service constitutes acceptance of the updated policy.
16. Contact
For privacy-related questions or requests:
📧 [email protected]
Data Controller: Danny Jay